Shipping policy
📦 Processing Times
All orders are processed within 1–3 business days, including weekends and holidays. Once your order is placed, you’ll receive a confirmation email. When your order ships, a second email with tracking details will follow.
🚚 Shipping Methods & Rates
| Region | Shipping Method | Estimated Delivery | Cost |
|---|---|---|---|
| U.S. | Standard (USPS/UPS) | 2–4 business days | Calculated at checkout or FREE over $120 |
| Asia Pacific | Major hubs (JP, SG, HK, AU) - DHL Express | 4-6 business days | Calculated at checkout |
| Southeast Asia (Thailand, Vietnam, Indonesia) - DHL Express | 6-8 business days | Calculated at checkout | |
| South Asia (India, Pakistan, Bangladesh) - DHL Express | 6-9 business days | Calculated at checkout | |
| Middle East | UAE, Saudia Arabia, Qatar, Kuwait | 4-6 business days | Calculated at checkout |
| Africa | North Africa (Egypt, Morocco) - DHL Express | 6-8 business days | Calculated at checkout |
| Sub-Saharan Africa - DHL Express | 8-13 business days | Calculated at checkout | |
| EU | Western, Eastern, Southern, and Nordics | 10-15 business days | Flat rate at checkout |
Note: Delivery times may vary depending on your location and external shipping delays. Customs clearance is outside of our control and may add additional time beyond the estimated delivery windows listed above. We are not responsible for delays caused by customs processing.
🌍 International Shipping
We proudly ship worldwide to select countries. Please note that customs duties, import taxes, or additional charges may be applied into shipping and handling.
📬 Order Tracking
Once your order is shipped, you will receive a tracking number via email. Tracking information may take 24–48 hours to become available.
❗ Lost, Delayed, or Damaged Orders
If your order is delayed, missing, or arrives damaged, please contact us at Guidance@IllusionaryEvolution.com with your order number. We’re here to help and will work to resolve the issue as quickly as possible.